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Privacy Policy
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INTRODUCTION
1.1 We understand that you care about how We use and disclose the information that We collect from you. This document describes the Privacy Policy for https://galencolour.com.au/ referred to as (“We”, “us”, “Website” or “platform.”) By visiting/accessing the Website, you accept and agree to the terms stated herein.
1.2 Any personal information collected by us is stored and controlled by Galen Colour Shop 1/11 Henderson Rd, Alexandria NSW 2015.
1.3 The information you submit assists us in providing you with a personalized experience when you use the Website. It also helps us to enhance your shopping experience at the Website. We use the information to assist sellers in handling orders, deliver products and services, process payments, exchange information regarding your order, communicate with you about our latest launches, promotional offers, display content that you are interested to see. We also use the information to confirm your identity, prevent any fraudulent activities or misuse of the Website and enable third-party service providers (payment service providers to process payments) to perform essential services to provide you a seamless experience when accessing the Website.
1.4 We understand Data protection is of significant value to the Users, and therefore, are committed to complying with the Privacy laws of Australia. To be able to access all the features of the Website, We collect Personal Information from the User. The collection, use, disclosure, and holding of Personal Information by us is under the Australian Data protection laws primarily Data privacy Act, 1988.
1.5 We understand Data protection is of significant value to the Users, and therefore, are committed to complying with the Privacy laws of Australia. To be able to access all the features of the Website, We collect Personal Information from the User. The collection, use, disclosure, and holding of Personal Information by us is under the Australian Data protection laws primarily Data privacy Act, 1988.
1.6 We understand Data protection is of significant value to the Users, and therefore, are committed to complying with the Privacy laws of Australia. To be able to access all the features of the Website, We collect Personal Information from the User. The collection, use, disclosure, and holding of Personal Information by us is under the Australian Data protection laws primarily Data privacy Act, 1988.
Scope
2.1 This Privacy Statement covers our privacy practices with respect to the collection, use, and disclosure of personal information obtained through:
2.2 Interaction with all Platform properties. In addition to its websites, Platform provides web-based tools which require individuals to log-in to retrieve data or to update product information.
2.3 You should review this Privacy Statement carefully, because if you do not agree with our practices, you should not use the Website. By using the Website, you accept and agree to our privacy practices.
Types Of Information We Collect
3.1 Information You Give us: We collect information that you provide us when signing-up for User account creation. You may choose not to submit certain information, but this will result in you not being able to access certain features of the Website or limited user experience. We use the information to customize the Website according to your preference, improving the platform, and communicating with you.
3.2 Information that you submit when you make an order return request or process a refund.
3.3 Automatic Information: Some of the information We collect automatically. This information is not personal information, and no individual could be identified through such information. We may store information such as geo-location, the operating system, your system configuration, web browser you use to access the Website, and other similar types of information. We use such information to provide you location-specific services such as advertisement, personalized content, etc.,
3.4 Information: We might receive information about you from other sources.
3.5 By accessing/visiting the Website, you understand and agree to our use of your information(including personal information) in consonance with the terms stated herein. These terms may be updated from time to time, and it’s your responsibility to keep yourself abreast of any updates to the privacy policy stated herein. All updates will be notified on the Website
3.7 History of your visits to our applications.
Information Sharing
4.1 We collect only such information from our users which are essential for providing you the product or product-related services through the Website. We do not sell the information collected to third parties. [ENTER THE DOMAIN NAME] share information in agreement with the terms mentioned herein and with entities that use the information according to the practices stated herein.
4.2 We shall use the Personal Information collected by us to meet our obligations arising from Users signing-up on the Website and delivering to the Users the products for which they signed-up.
4.3 To send you service-related information by and/or text message and/or any other communication means (e.g. booking confirmation)
4.4 Providing the Users a personal experience when they use the Website.
4.5 For facilitating your interaction and communication with other members about the products listed on the Website
4.6 For providing customer support services and facilitating communication with our respective team.
4.7 To enable compliance with (1) applicable laws (2) Terms and conditions, and (3) Privacy notice
4.8 To send you, under the relevant law where applicable and where required with your consent, marketing materials, and information necessary to deliver services or complete the booking process.
4.9 To notify you about modifications in our services
4.10 To confirm the information provided by User, including credit card number, debit card number, etc.
4.11 To operate our Website and for internal management including troubleshooting, data analysis, testing, research, analytic and survey purposes
4.12 To render you with interactive features of our Website when you choose to do so
4.13 Website maintenance and providing secured access to the Website.
4.14 We share information with third parties to perform essential functions to deliver the products. For instance, to complete the order, delivering packages, sending postal mail and email, data analysis, processing credit card payments, and providing customer service. When We share the information with third-party, We ensure that they use the information in consonance with the purpose they collect for. Furthermore, they follow practices that are harmonious to the terms stated herein.
4.15 Promotional Offers: Sometimes We send offers to selected users on behalf of other businesses. In the above case, We do not share personal information with the business. You can choose anytime to stop receiving such promotional emails.
How Secure The Information Is?
5.1 We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology Security Techniques Information Security Management System-Requirements”.
5.2 We transmit only the last four digits of your credit card numbers when confirming an order. Of course, We transmit the entire credit card number to the appropriate credit card company during order processing.
5.3 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that We may occasionally request proof of identity before We disclose personal information to you.
5.4 We believe in state-of-the-art security technology for protecting our Website from any cyberattacks or similar scenarios. Therefore, We deploy advanced technology to our Website for providing products through the Website so that our users can use it without any consternations regarding cybersecurity issues.
5.5 However, the internet is not bereft of cyberattacks which have collapsed the best of technologies. We try our best that data you transmit through the Website is secured and no unauthorized access could be made to the data We store. We do not warrant and represent that your data is unbreachable.
What Choices Do I Have?
6.1 You have the option of not submitting us the information, although this may lead to limited user experience on the Website.
6.2 You can opt-out of the email communications vis-à-vis promotional or advertising email We occasionally send to you. If you do not want to receive email or other mail from us, please write an email to us at info@galencolour.com.au. It is your responsibility to review the terms and conditions and privacy policy to keep yourself updated of any amendments to these documents.
6.3 The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Website of its manufacturer.
6.4 We engage third parties for providing services through the Website to you. This may entail disclosing information, which includes Personal Information. Scenarios wherein Personal Information may be Disclosed:
6.5 Where it is necessary to involve a third party service provider for the performance of a contract which We enter with you in pursuant to terms and conditions of our application.
6.6 We may also disclose your information if required to do so by law or in good faith believe that such access, preservation, or disclosure is reasonably necessary under the Data privacy Act, 1988.
6.7 If We sell or buy any business or assets, in which case We may disclose your Personal Data to the prospective seller or buyer of such business or assets; and
6.8 If the Website or all or part of its assets are acquired by a third party, in which case Personal Data held by it about its members will be one of the transferred assets.
Rights Concerning Information Collected
7.1 Users have the right to access the Personal Information, which is held by us subject to exceptions permitted by law.
7.2 Such a request shall be in writing for record purposes and be sent at Galen Colour Shop 1/11 Henderson Rd, Alexandria NSW 2015.. Websites reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.
7.3 You may request the correction of your inaccurate Personal Information. Any such request must be sent in writing or emailed at Galen Colour Shop 1/11 Henderson Rd, Alexandria NSW 2015.
How Long We Store Your Data?
8.1 We shall store your personal information until it serves the purpose for which it was collected or is essential to render you our services.
8.2 The exceptions to the above stipulations are:
8.2.1 When required under law
8.2.2 For our operations where We need the record to deal with any complaint or where under law, We must comply with closed accounts regulations.
8.3 You can always cancel delete your account on our Website or you can request that We no longer use your information to provide our services to you. In compliance with such a request We shall delete your personal information held with us. However, We may store data even after the request if required under law or for our operation of the business.
Payment Method: Data Protection Provisions About The Use Of Paypal/stripe As A Payment Processor
9.1 On this Website, the controller has integrated components of PayPal/Stripe. PayPal/Stripe is an online payment service provider. Payments are processed via so-called PayPal/Stripe accounts, which represent virtual private or business accounts. PayPal/Stripe is also able to process virtual payments through credit cards when a user does not have a PayPal/Stripe account. A PayPal/Stripe account is managed via an e-mail address, which is why there are no classic account numbers. PayPal/Stripe makes it possible to trigger online payments to third parties or to receive payments. PayPal/Stripe also accepts trustee functions and offers buyer protection services.
9.2 If the user chooses “PayPal/Stripe” as the payment option in the online shop during the ordering process, we automatically transmit the data of the User to PayPal/Stripe. By selecting this payment option, the user agrees to the transfer of personal data required for payment processing.
9.3 The personal data transmitted to PayPal/Stripe is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.
9.4 The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to PayPal/Stripe, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal/Stripe and the controller for the processing of the data will be transmitted by PayPal/Stripe to economic credit agencies. This transmission is intended for identity and creditworthiness checks.
9.5 PayPal/Stripe will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfil contractual obligations or for data to be processed in the order.
9.6 The user has the possibility to revoke consent for the handling of personal data at any time from PayPal/Stripe. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.
9.7 The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
Changes To Privacy Policy
The privacy policy may change in the future. Any such modification shall be posted here on our privacy policy page. Where necessary, We will notify the User or obtain their consent. The User is requested to visit this page at regular intervals for keeping themselves abreast of our privacy policy.
Contact Us
Any user who has queries or questions regarding the above privacy policy can contact us at info@galencolour.com.au
